· When SiteFX is installed it attempts to locate where Microsoft Access has been installed on your computer. In rare cases, SiteFX cannot find Access and therefore starting SiteFX fails. In this scenario, the user must manually edit the shortcut ‘target’ so that Access can be found. To edit the shortcut, right click on the shortcut and choose properties. An example target is as follows:
"C:\Program Files\Microsoft Office\Office\msaccess.exe" "C:\Program Files\EARTHFX\97SITEFX\SiteFX_1.mdb" /wrkgrp "C:\PROGRAM FILES\EARTHFX\97SITEFX\efx_sur.mdw"
· In some cases, the desktop icons and start menu program icons are linked to the person who performed the installation. Therefore, if someone other than you performed the installation (eg. IT or computer services), you may not see the icons when you log on. If necessary, get the person who installed the software to give you the icons under your profile.